Claims

Our team of professionals stands ready to assist clients in the unfortunate event of a claim. Immediately after a claim is reported to Frank Crystal, a specialist is assigned to each case. This individual works with the insurance company and any outside advisors to facilitate a prompt resolution. Throughout the course of the claim, Frank Crystal’s professionals keep clients apprised of progress.

Explaining Coverage and Required Documentation: Our claims specialists clarify all the information the insurance company needs to substantiate your loss and explain how your coverage applies.

Protecting Your Property: Claim specialists help protect property or valuable articles from further damage by assigning an emergency service vendor.

Inspecting/Determining Damages: An inspection may be needed to determine the amount of damage or if the property should be repaired or replaced.

Securing a Settlement: After Frank Crystal presents the claim to the insurance company we work to secure a fair settlement and, if appropriate, an advanced cash payment.

Recovery: Frank Crystal helps to recover deductibles or other claim-related expenses that may have incurred by working with the insurance company to pursue responsible parties for all appropriate recoveries.